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Abram Chernov
Abram Chernov

Delmar's Administrative Medical Assisting: A Complete Guide to Mastering the Skills and Knowledge of a Medical Assistant



Delmar's Administrative Medical Assisting: A Comprehensive Guide for Medical Assistants




If you are interested in pursuing a rewarding, rapidly growing career in the health care field, you might want to consider becoming an administrative medical assistant. Administrative medical assistants are vital members of the health care team who perform a variety of tasks related to the administrative and clerical aspects of medical practice. They handle patient information, insurance documentation, billing, bookkeeping, scheduling, correspondence, and more. They also communicate with patients, providers, and other health care professionals on a daily basis.




Delmar's Administrative Medical Assisting (with Premium Website, 2 terms (12 months) Printed Access


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To succeed as an administrative medical assistant, you need to have a solid foundation of knowledge and skills that are relevant to the current trends and issues in the health care industry. You also need to have a professional attitude and a personal commitment to excellence. That's why you need Delmar's Administrative Medical Assisting, a textbook that covers everything you need to know to become a competent and confident administrative medical assistant.


In this article, we will introduce you to Delmar's Administrative Medical Assisting, a comprehensive guide for medical assistants that includes a textbook, a workbook, an interactive CD-ROM, and instructor support materials. We will explain what administrative medical assisting is, what Delmar's Administrative Medical Assisting offers, and how to use it effectively. We will also provide you with some useful information on how to prepare for certification exams and how to contact us for more details.


What is Administrative Medical Assisting?




Administrative medical assisting is a specialized area of medical assisting that focuses on the non-clinical aspects of health care delivery. Administrative medical assistants work in various settings such as hospitals, clinics, physician offices, insurance companies, and other health care facilities. They perform tasks such as:



  • Greeting patients and visitors



  • Answering phone calls and emails



  • Scheduling appointments and procedures



  • Updating and maintaining patient records



  • Processing insurance claims and payments



  • Preparing reports and correspondence



  • Ordering supplies and equipment



  • Managing office operations



The Role and Responsibilities of an Administrative Medical Assistant




As an administrative medical assistant, you play an important role in ensuring the smooth functioning of the health care facility. You are responsible for providing quality customer service, maintaining confidentiality and security of patient information, complying with legal and ethical standards, and supporting the care providers and other staff members. You are also expected to demonstrate professionalism, communication skills, problem-solving skills, teamwork skills, and computer skills.


The Skills and Qualifications of an Administrative Medical Assistant




To become an administrative medical assistant, you need to have a high school diploma or equivalent. You also need to complete a formal training program that covers the essential knowledge and skills of administrative medical assisting. The training program can be offered by a postsecondary institution, such as a community college, a vocational school, or a technical school. The program can vary in length and format, but it usually consists of classroom instruction, laboratory practice, and externship experience. The program should be accredited by a recognized organization, such as the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).


In addition to the formal training, you may also need to obtain certification from a national or state agency, such as the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), or the National Healthcareer Association (NHA). Certification is not mandatory in all states, but it can enhance your employability and credibility. To obtain certification, you need to meet certain eligibility requirements and pass an examination that tests your knowledge and skills of administrative medical assisting.


The Career Outlook and Opportunities for an Administrative Medical Assistant




According to the U.S. Bureau of Labor Statistics (BLS), the employment of medical assistants is projected to grow 19% from 2019 to 2029, much faster than the average for all occupations. The demand for medical assistants is driven by the increasing need for health care services, especially for the aging population. The BLS also reports that the median annual wage for medical assistants was $35,850 in May 2020.


As an administrative medical assistant, you can find employment opportunities in various health care settings, such as hospitals, clinics, physician offices, insurance companies, and other health care facilities. You can also specialize in a specific area of administrative medical assisting, such as billing and coding, medical transcription, medical records management, or health information technology. You can also advance your career by pursuing further education or certification in related fields, such as health administration, health informatics, or health education.


What is Delmar's Administrative Medical Assisting?




Delmar's Administrative Medical Assisting is a comprehensive guide for medical assistants that covers the knowledge and skills needed to succeed in this rewarding field. It is part of a dynamic learning system that includes a textbook, a workbook, an interactive CD-ROM, and instructor support materials. The textbook is written by experts in the field and reflects the latest CAAHEP Standards and Guidelines for Medical Assisting Educational Programs and the ABHES Program Requirements and Curriculum. It also prepares you for the certification exams offered by AAMA, AMT, and NHA.


The Features and Benefits of the Textbook




The textbook has many features and benefits that make it an ideal resource for learning administrative medical assisting. Some of them are:



  • It provides thorough coverage of the topics related to administrative medical assisting, such as office management, communication skills, legal and ethical issues, financial procedures, insurance processing, electronic health records, coding systems, and more.



  • It offers extensive technical detail and accurate, up-to-date content that reflects the current trends and issues in the health care industry.



  • It includes over 20 new procedures that explain how to perform various tasks related to administrative medical assisting. Each procedure includes rationales for each step and critical thinking questions to enhance your understanding.



  • It features a Spotlight on Certification section that highlights CMA, RMA, and CMAS certification information and is reflective of the revised 2015 CMA certification exam outline.



  • It incorporates special icons that indicate StudyWARE options and hands-on procedures. StudyWARE is an online learning tool that provides interactive quizzes, games, animations, videos, and more to reinforce your learning. Hands-on procedures are activities that allow you to practice your skills in a simulated office environment.



  • It contains a Critical Thinking Challenge software that focuses on critical thinking while dealing with on-the-job realities. It measures your success and outcomes through the effects on the patient, the practice, and your career.



The Content and Structure of the Textbook




The textbook is organized into four units that cover the following topics:



  • Unit 1: Introduction to Medical Assisting and Health Professions: This unit introduces you to the history and evolution of medical assisting and health professions. It also covers the role and responsibilities of an administrative medical assistant, the professional organizations and credentials related to medical assisting, and the legal and ethical aspects of health care.



  • Unit 2: The Medical Office Environment: This unit covers the topics related to managing the medical office environment. It includes office policies and procedures, communication skills, telephone techniques, scheduling appointments and procedures, managing office supplies and equipment, managing office finances,



  • Unit 3: Health Information in the Medical Office: This unit covers the topics related to managing health information in the medical office. It includes patient records, electronic health records, coding systems, insurance plans, insurance claims, and collections.



  • Unit 4: Professional Development and Career Strategies: This unit covers the topics related to enhancing your professional development and career strategies. It includes career opportunities and advancement, resume writing and interviewing skills, certification preparation and practice, and continuing education and lifelong learning.



Each unit consists of several chapters that provide detailed information on each topic. Each chapter begins with an introduction that includes learning objectives, key terms, and digital terminology. Each chapter also ends with a summary, a review section, a certification review section, a critical thinking challenge section, and a case study.


The Learning Resources and Support Materials of the Textbook




The textbook is accompanied by various learning resources and support materials that enhance your learning experience and help you achieve your goals. Some of them are:



  • The workbook: The workbook is a companion to the textbook that provides additional exercises and activities to reinforce your understanding of the concepts and skills covered in the textbook. The workbook includes vocabulary review, critical thinking exercises, internet activities, competency checklists, and more.



  • The interactive CD-ROM: The interactive CD-ROM is a multimedia tool that provides interactive quizzes, games, animations, videos, and more to supplement your learning. The CD-ROM also includes a study guide that helps you prepare for certification exams.



  • The instructor's manual: The instructor's manual is a resource for instructors that provides guidance on how to use the textbook effectively in the classroom. The instructor's manual includes lesson plans, teaching tips, answers to review questions and exercises, test bank questions, PowerPoint slides, and more.



  • The online companion: The online companion is a website that provides access to additional resources and information related to the textbook. The online companion includes web links, glossary terms, flashcards, crossword puzzles, and more.



How to Use Delmar's Administrative Medical Assisting Effectively?




Delmar's Administrative Medical Assisting is a comprehensive guide for medical assistants that provides you with everything you need to succeed in this rewarding field. However, to make the most of this resource, you need to use it effectively. Here are some tips and strategies on how to use Delmar's Administrative Medical Assisting effectively:


The Tips and Strategies for Studying the Textbook




To study the textbook effectively, you need to follow these tips and strategies:



  • Read the introduction of each chapter carefully and pay attention to the learning objectives, key terms, and digital terminology. These will help you focus on the main points and concepts of the chapter.



  • Read the chapter thoroughly and try to understand the concepts and skills presented in the chapter. Use the illustrations, tables, charts, examples, procedures, and other features of the chapter to enhance your comprehension.



  • Review the summary of each chapter and make sure you can recall the main points and concepts of the chapter.



  • Complete the review section of each chapter and check your answers with the answer key provided in the appendix. The review section includes multiple-choice questions, true/false questions, fill-in-the-blank questions, matching questions, short-answer questions, and essay questions that test your knowledge and understanding of the chapter.



  • Complete the certification review section of each chapter and check your answers with the answer key provided in the appendix. The certification review section includes multiple-choice questions that are similar to those found on certification exams offered by AAMA, AMT, and NHA.



  • Complete the critical thinking challenge section of each chapter using the Critical Thinking Challenge software provided on the CD-ROM. The critical thinking challenge section includes scenarios that require you to apply your knowledge and skills to real-world situations. The software will give you feedback on your performance and outcomes.



the chapter and the CD-ROM. The case study is a realistic situation that involves an administrative medical assistant and a patient or a provider. You need to answer questions and perform tasks related to the case study.


  • Use the workbook, the interactive CD-ROM, and the online companion to supplement your learning and practice your skills. The workbook provides additional exercises and activities that reinforce your understanding of the concepts and skills covered in the textbook. The interactive CD-ROM provides interactive quizzes, games, animations, videos, and more that supplement your learning. The online companion provides access to additional resources and information related to the textbook.



The Review and Assessment Tools for Evaluating Your Progress




To evaluate your progress and identify your strengths and weaknesses, you need to use the review and assessment tools provided by Delmar's Administrative Medical Assisting. These tools include:



  • The review section of each chapter: The review section of each chapter provides multiple-choice questions, true/false questions, fill-in-the-blank questions, matching questions, short-answer questions, and essay questions that test your knowledge and understanding of the chapter.



  • The certification review section of each chapter: The certification review section of each chapter provides multiple-choice questions that are similar to those found on certification exams offered by AAMA, AMT, and NHA.



  • The critical thinking challenge section of each chapter: The critical thinking challenge section of each chapter provides scenarios that require you to apply your knowledge and skills to real-world situations. The Critical Thinking Challenge software provided on the CD-ROM will give you feedback on your performance and outcomes.



  • The case study of each chapter: The case study of each chapter provides a realistic situation that involves an administrative medical assistant and a patient or a provider. You need to answer questions and perform tasks related to the case study.



  • The competency checklists in the workbook: The competency checklists in the workbook provide step-by-step instructions on how to perform various tasks related to administrative medical assisting. You can use these checklists to practice your skills and evaluate your competency.



  • The study guide on the CD-ROM: The study guide on the CD-ROM provides a comprehensive review of the concepts and skills covered in the textbook. It also includes practice tests that simulate the format and content of certification exams offered by AAMA, AMT, and NHA.



The Certification Preparation and Practice for Achieving Your Goals




To achieve your goals and become a certified administrative medical assistant, you need to prepare for and pass the certification exams offered by AAMA, AMT, or NHA. Delmar's Administrative Medical Assisting helps you prepare for these exams by providing you with:



  • A Spotlight on Certification section in each chapter that highlights CMA, RMA, and CMAS certification information and is reflective of the revised 2015 CMA certification exam outline.



  • A certification review section in each chapter that provides multiple-choice questions that are similar to those found on certification exams offered by AAMA, AMT, and NHA.



  • A study guide on the CD-ROM that provides a comprehensive review of the concepts and skills covered in the textbook. It also includes practice tests that simulate the format and content of certification exams offered by AAMA, AMT, and NHA.



  • A list of references and resources for further study and preparation.



Conclusion




Delmar's Administrative Medical Assisting is a comprehensive guide for medical assistants that covers everything you need to know to succeed in this rewarding field. It provides you with thorough coverage, extensive technical detail, accurate content, practical skills, critical thinking challenges, certification preparation, and more. It also includes a dynamic learning system that consists of a textbook, a workbook, an interactive CD-ROM, and instructor support materials. By using Delmar's Administrative Medical Assisting effectively, you will be able to gain the knowledge and skills needed to become a competent and confident administrative medical assistant.


Summary of the Main Points




In this article, we have introduced you to Delmar's Administrative Medical Assisting, a comprehensive guide for medical assistants. We have explained what administrative medical assisting is, what Delmar's Administrative Medical Assisting offers, and how to use it effectively. We have also provided you with some useful information on how to prepare for certification exams and how to contact us for more details.


Call to Action and Contact Information




If you are interested in learning more about Delmar's Administrative Medical Assisting, you can visit our website at https://www.delmarlearning.com/Browse_Product_Detail.aspx?CatID=46844. There, you can find more information about the textbook, the workbook, the CD-ROM, and the instructor's manual. You can also request a review copy, order a copy, or contact us for any questions or comments.


Alternatively, you can call us at 1-800-354-9706 or email us at info@delmarlearning.com. We would love to hear from you and help you achieve your goals.


Don't miss this opportunity to become a successful administrative medical assistant. Order your copy of Delmar's Administrative Medical Assisting today and start your journey to a rewarding career in the health care field.


FAQs




Here are some frequently asked questions about Delmar's Administrative Medical Assisting:



Q: How long does it take to complete the textbook?


  • A: The textbook consists of four units and 19 chapters. The length of each chapter varies depending on the topic and the level of detail. However, on average, it takes about two hours to read and study each chapter.



Q: How much does the textbook cost?


  • A: The textbook costs $109.95 for the book only, or $139.95 for the book and CD-ROM bundle. You can order the textbook online at https://www.delmarlearning.com/Browse_Product_Detail.aspx?CatID=46844 or by calling 1-800-354-9706.



Q: Is the textbook available in other formats?


  • A: Yes, the textbook is also available as an eBook, which you can access online or download to your device. The eBook costs $54.99 and you can order it online at https://www.delmarlearning.com/Browse_Product_Detail.aspx?CatID=46844.



Q: Do I need to buy the workbook and the CD-ROM separately?


A: No, you don't need to buy them sep


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